Customer Service and Sales Operations Manager

3 weeks ago


Ames, Iowa, United States Theisen's Home Farm & Auto Full time

Theisen's Home Farm & Auto is seeking an experienced Customer Service and Sales Operations Manager to join our team. In this role, you will be responsible for assisting the store manager in operating a store that emphasizes customer service, maintains associate morale, provides training, and maximizes sales and profits.

Job Responsibilities:
  • Interact, assist, and provide prompt attention to customers and associates throughout the entire store
  • Assist the store manager in maintaining and ensuring cleanliness and appearance of the store
  • Perform various administration functions and open and close the store as needed

In addition to these responsibilities, the ideal candidate will have excellent written and verbal communication skills, the ability to effectively express ideas or instructions to others, and the ability to work well under pressure with attention to detail.

Requirements:
  • Bachelor's degree in business-related field preferred
  • Minimum 2 years of managerial experience
  • Proficient in Word, Excel, Outlook, and Power Point
  • Ability to perform forecasting, marketing, and analysis
Benefits:
  • Competitive salary range: $45,000 - $65,000 per year
  • Health, dental, vision, and life insurance
  • Short-term and long-term disability
  • Flexible spending account
  • 401(k) match
  • Paid time off, holiday pay, birthday-off paid, and associate discounts


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