Heavy Equipment Inspection Specialist
1 month ago
We are seeking a skilled Heavy Equipment Inspection Specialist to join our team at Hawthorne Cat. As a key member of our team, you will be responsible for conducting inspections and evaluations of heavy equipment products to recommend repairs and maintenance of equipment.
Key Responsibilities:- Represent Hawthorne Cat as a technical expert at customer sites.
- Conduct inspections and evaluations of heavy equipment products to recommend repairs and maintenance of equipment.
- Complete inspection reports and other documentation as necessary to provide to internal and external customers.
- Utilize CTS Pro and Bucket Pro software to maximize product life and value for the customer.
- Provide recommendations to product support & parts teams in maintaining proper inventory levels to meet machine requirements and exceed sales objectives.
- Work as a member of a team to prioritize, schedule, and complete machine inspections in alignment with customer needs and achieve departmental goals.
- Interact with the customer to foster adoption of the complete HAWTHORNE / CAT product offerings.
- Collaborate daily with the Product Support Sales Teams to develop and sell key customers Undercarriage and GET products at acceptable sales and gross profit levels.
- Act as a partner between dealer and customers concerning product problems, trends, opportunities, and customer acceptance.
- Monitor Undercarriage and bucket rebuild procedures and recommend changes as needed to improve quality and productivity.
- Collaborate in all pertinent Undercarriage and GET market information sessions relative to competitive activity, customer information and product performance.
- Interact with the Corporate Customer Value Agreement (CVA) Specialist to develop and manage comprehensive Undercarriage and GET Fleet Management programs.
- Work safely at all times and adhere to all applicable safety policies; comply with all company policies, procedures, and standards.
- High school diploma or equivalent.
- One (1) year equipment industry or related experience preferred.
- Ability to communicate effectively with both internal and external customers.
- Ability to analyze data and report findings.
- Technical skills sufficient to be able to work through product issues.
- Mechanical aptitude.
- Ability to travel outside of Maui area up to 40% of the time.
- Working knowledge of PC or Mac with Microsoft Office Suite.
- Valid Hawaii Driver's License with a good driving record.
- Ability to demonstrate good operating skills.
- Knowledge of OSHA, DOT ad EPA standards, rules, and regulations preferred.
- Experience preparing and maintaining records and reports.
- Experience maintaining organization in a changing environment.
- Competitive Compensation.
- A great work environment and culture.
- Career growth and advancement opportunities.
- Training.
- Medical, Dental and Vision plans.
- Medical Video Appointments available.
- Health Savings Account available.
- Paid Time Off (PTO) Pay.
- 401(k) Plan + Company Matching.
- Health and Dependent Care Flexible Spending Accounts.
- Life & Accident Insurance.
- Employee Assistance Programs.
- Legal Plan.
- Travel Assistance Plan.
- Wellness Programs.
- Referral Bonus Program.
- Longevity Bonus Program.
- Recognition Programs and much more.
- Hawthorne CAT discounts.
- Boot Reimbursement.
- Tuition Reimbursement.
- Company-Supplied Uniforms.
- Advanced Technical Training.
Estimated Compensation: $28.00 per hour.
Interested in joining the Hawthorne team? Check out our current available positions at:
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