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Senior Business Analyst

2 months ago

Portland, Oregon, United States Federal Reserve System Full time

Company

Federal Reserve Bank of San Francisco
We are the Federal Reserve Bank of San Francisco—dedicated public servants with a mission to enhance the nation's monetary, financial, and payment systems to foster a robust economy for all Americans. We pride ourselves on being a community-focused bank, committed to understanding and serving the diverse and dynamic communities of the Twelfth District. This commitment drives us to seek and value new perspectives. We respect individuals for their contributions and identities, and we cultivate opportunities for learning and growth. Joining the SF Fed means becoming part of a diverse team united in the goal of promoting an economy that benefits everyone.

We are excited to present an opportunity for a Senior Business Analyst within the Supervision Operations unit of Supervision and Credit (S+C). The Senior Business Analyst will leverage business acumen and analytical expertise to assess existing workflows, recommend enhancements for operational efficiency, and lead the execution of solutions and strategies. Additionally, this role will provide operational and administrative support to examination teams and develop management information system (MIS) reporting and analysis to inform decisions regarding group operations, planning, and business challenges.

Key Responsibilities:

  • Conduct operational support tasks throughout the examination lifecycle, including proofreading supervisory documents, managing documentation, tracking results, and verifying exam content across various applications.
  • Establish, implement, and oversee a quality management framework. Coordinate the development of reporting tools to deliver real-time insights into quality metrics and performance.
  • Collaborate across departments to understand and map current processes. Identify essential controls, roles, responsibilities, challenges, and bottlenecks to enhance existing workflows.
  • Define, implement, and communicate new operational processes and strategic solutions.
  • Gather and define business requirements for the creation of MIS reporting and analysis. Analyze relevant MIS, business data, and metrics to uncover insights and trends.
  • Lead projects and initiatives to address business needs. Develop, analyze, and monitor metrics to ensure the effectiveness of business/projects.
  • Drive change management efforts to promote user adoption of new technologies and quality control processes.
  • Design and deliver training and training materials for internal and external stakeholders.
  • Collaborate with examination teams to develop and update internal procedures and documentation based on business changes.
  • Prepare and present insightful reports, persuasive presentations, or other communications to a diverse range of internal and external stakeholders.
  • Research and evaluate external best practices for internal application.
  • Support cross-functional activities, projects, and data analysis as needed.

Qualifications:

  • Bachelor's degree in business administration or a related field, or equivalent experience.
  • Typically requires five or more years of relevant experience in project management, business requirements gathering, process mapping, business process improvement, and/or analytical methodologies.
  • Strong proficiency in MS Office Suite, particularly Excel, Visio, SQL, PowerApps, or similar tools.
  • Experience in collecting, transforming, analyzing, and reporting data to inform business decisions.
  • Ability to work collaboratively across functions to meet internal and/or external partner needs and effectively communicate complex information to a wide audience.
  • Experience managing shifting priorities while executing tasks effectively and consistently.
  • Familiarity with visualization software (e.g., Tableau) is advantageous but not mandatory.
  • Experience in financial institution supervision and knowledge of Federal Reserve System-level activities is beneficial but not required.
  • Willingness to travel up to 5%.
  • This position requires access to confidential supervisory information, which is limited to "Protected Individuals." Protected Individuals include, but are not limited to, U.S. citizens and U.S. nationals, U.S. permanent residents who are not yet eligible to apply for naturalization, and U.S. permanent residents who have applied for naturalization within six months of being eligible to do so or who will sign a declaration of intent to apply for naturalization before they begin employment.

Employment Type: Full time

Job Status: Regular

Exempt Status: Yes

Job Category: Information Technology

Work Shift: First (United States of America)