Global Patient Experience Liaison
1 week ago
We are seeking a highly skilled Cultural Ambassador I to join our team at Novant Health.
About the RoleThis is an exciting opportunity to work in a dynamic environment where quality care meets quality service. As a Cultural Ambassador, you will play a vital role in creating a remarkable patient experience for non-English speaking patients.
You will be responsible for providing customer service support, interpretation, and cultural brokerage to ensure seamless communication and care delivery.
Responsibilities- Foster a safe patient environment driven by the principles of "First Do No Harm"
- Leverage diversity and inclusion to support quality care
- Contribute to an environment that fosters teamwork, member engagement, and community involvement
To be successful in this role, you will need:
- A High School Diploma or GED (4-year/Bachelor's Degree preferred)
- One year of experience in a healthcare setting (NBCMI certification preferred)
- Ability to drive/travel to multiple facilities/locations as needed
- Successful completion of departmental oral and written translation assessment
As a valued member of our team, you can expect:
- A competitive salary of $45,000 - $60,000 per annum, depending on location and experience
- A comprehensive benefits package
- Ongoing training and development opportunities
Novant Health is a leading healthcare organization dedicated to delivering exceptional patient care and promoting health and wellness in our communities.
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