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Customer Support Associate
2 months ago
We are seeking dedicated individuals to join our team as Customer Support Associates. This role involves managing customer interactions through various channels, including phone and in-person communications.
Key ResponsibilitiesThe primary duties include:
- Processing customer orders efficiently via telephone and face-to-face interactions.
- Assisting in the replenishment of stock and preparing products for display.
- Performing light cleaning tasks to maintain a welcoming environment.
To be successful in this role, candidates must meet the following criteria:
- Minimum age requirement of 16 years.
- Ability to successfully complete necessary background checks.
- Strong written and verbal communication skills for effective interaction with customers and management.
- Exceptional multitasking abilities in a fast-paced setting.
- Flexibility to adapt to changing priorities and tasks.
- Proficiency in using a computer keyboard or touch screen for order entry.
- Capability to handle monetary transactions accurately.
- Ability to work independently as well as collaboratively within a team.
We are looking for enthusiastic and customer-focused team members who are eager to contribute to a positive service experience.