Patient Ambassador Representative
20 hours ago
Crothall Healthcare is a leading provider of specialized healthcare services, and we are seeking a Patient Ambassador to join our team. As a key member of our patient experience team, you will play a vital role in ensuring that patients receive the highest level of care and service.
This position is perfect for individuals who are passionate about delivering exceptional customer service and have a strong desire to make a positive impact on people's lives. If you are a motivated and compassionate individual who is looking for a rewarding career opportunity, then this may be the ideal job for you.
About Crothall Healthcare
- We are a Compass One Company, providing high-quality support services exclusively to the healthcare industry.
- We have over 2,000 healthcare service teams across 47 states, serving many of the top 100 Hospitals.
Salary
The estimated salary for this position is $18.50-$21.00 per hour, based on location and experience.
ResponsibilitiesAs a Patient Ambassador, your primary responsibilities will include:
- Conducting new admission visits to ensure a warm welcome and excellent customer service.
- Ensuring that all employees demonstrate a genuine hospitality approach toward patients and clients.
- Supporting client satisfaction by resolving any issues promptly and effectively.
- Promoting the Patient Experience Program and encouraging employee creativity and innovation.
- Providing recognition for employee achievements and contributions.
- Completing housekeeping tasks and resolving any issues that do not meet standards.
To be successful in this role, you will need to possess:
- A thorough knowledge of office procedures and contract administration.
- The ability to use working knowledge of the environment to meet established goals and objectives.
- Fiscal and budgetary skills.
Crothall Healthcare offers a comprehensive benefits package to its full-time and part-time employees, including:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
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