Customer Experience Manager
1 week ago
National Express LLC is seeking an experienced Customer Experience Manager to join our team. As a key member of our operations team, you will be responsible for ensuring our customers receive the highest level of service and quality transportation.
About Us:
- We have over 250 local customer service centers (CSCs) across North America.
- Our corporate headquarters is located in Lisle, Illinois, and serves as the administrative and corporate support function for the organization.
Key Responsibilities:
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with regional managers and company leaders to understand overall business goals and objectives.
- Ensure CSC staff are equipped with the necessary skills and abilities to act independently in their job assignments.
- Build and maintain relationships with customers, government agencies, and community organizations.
We offer a competitive salary of $140,000 - $200,000 per year, depending on experience.
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Director of Customer Experience
1 week ago
Ames, Iowa, United States National Express LLC Full timeAbout UsNational Express LLC is a leading transportation company committed to delivering exceptional service and safety.Job Description:OverviewWe are seeking a highly skilled Director of Customer Experience to lead our local customer service centers (CSCs). As a key member of our leadership team, you will be responsible for driving overall performance and...
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Customer Experience Representative
7 days ago
Ames, Iowa, United States Overflow Thrift Store Full timeAbout UsOverflow Thrift Stores is a community-driven effort to care for people in need, both locally and globally. We achieve this by recycling and reselling clean, affordable goods.
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Wireless Customer Experience Specialist
7 days ago
Ames, Iowa, United States TCC Wireless Full time**Salary & Benefits**We offer a competitive salary range of $40,000 - $60,000 per year, plus commission opportunities. Additionally, we provide comprehensive benefits, including medical, dental, and vision coverage, as well as 401(k) matching and phone service discounts.
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Ames, Iowa, United States Workiva, Inc. Full timeOverviewAs a Senior Customer Success Manager at Workiva, Inc., you will play a vital role in driving business outcomes and value realization for our high-value named accounts.About the RoleThis is an exciting opportunity to maximize customers' return on investment (ROI) in the Workiva Platform. You will be responsible for building strong relationships with...
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Customer Service Associate
3 days ago
Ames, Iowa, United States Planet Fitness Full timeCompany OverviewPursuing a career at Planet Fitness means becoming part of a dynamic team dedicated to enhancing people's lives with an affordable, high-quality fitness experience. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, we are continuously seeking top talent to join us in cultivating the...
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Sales Representative, In-Store Experience
2 weeks ago
Ames, Iowa, United States T-Mobile Full timeAs a Sales Representative at T-Mobile, you'll be responsible for delivering exceptional customer experiences in-store. Key responsibilities include helping customers pick up where they left off in their shopping journey, exploring individual needs, and providing hands-on demonstrations of the latest technology.About T-MobileT-Mobile is a leading provider of...
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Restaurant Guest Experience Specialist
7 days ago
Ames, Iowa, United States Wingstop Full time**Become a Part of Our Team**As a Customer Service Ambassador at Wingstop, you will be the first point of contact for our guests and play a vital role in shaping their experience. If you are passionate about delivering exceptional customer service and working in a fast-paced environment, we want to hear from you!The estimated salary for this position is...
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Retail Customer Service Representative
4 weeks ago
Ames, Iowa, United States Sherwin-Williams Full timeJob Summary:The ideal candidate will provide exceptional customer service and sales skills to drive business results. As a Customer Service Specialist, you will work closely with customers to understand their needs, answer product-related questions, and provide recommendations.Key Responsibilities:Customer Service: Ensure high levels of customer satisfaction...
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Customer Service Ambassador
2 weeks ago
Ames, Iowa, United States Kwik Trip Full timeKwik Trip is a family-owned, Midwest company dedicated to serving its guests and coworkers with an award-winning culture. As a Customer Service Ambassador, you will be part of a team that provides exceptional customer experiences in clean, state-of-the-art facilities.About UsWe are committed to treating others with respect and kindness, just as we would like...
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Collections Management Lead
5 days ago
Ames, Iowa, United States Workiva, Inc. Full timeWorkiva, Inc. is seeking a seasoned Collections Management Lead to join our team. This role requires a proactive leader with a passion for collections and customer experience. The ideal candidate will have 3+ years of experience in collections, including at least 1 year in a supervisory role.The Collections Management Lead will be responsible for leading our...
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Restaurant Operations Manager
1 week ago
Ames, Iowa, United States Blaze Pizza Full timeRestaurant Operations Manager Job DescriptionThe Restaurant Operations Manager is responsible for ensuring the smooth day-to-day operation of our restaurant. This includes managing front-of-house and back-of-house operations, ensuring excellent customer service, and maintaining a clean and safe environment for our guests and staff.Key...
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Retail Operations Manager
3 days ago
Ames, Iowa, United States Daily Thread Full timeJob Title: Store ManagerWe are seeking a highly motivated and experienced retail professional to oversee the general operations of our store, ensuring a positive and exceptional customer experience for all customers.Main Responsibilities:* Develop and implement a store sales strategy to maximize sales* Manage the store team, aligning associates with our...
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Customer Service Associate
3 days ago
Ames, Iowa, United States Walmart Full timeJoin Our Team: We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Associate - General Merchandise at Walmart.In this role, you will be responsible for providing excellent customer service and ensuring that customers have a positive shopping experience. You will also be responsible for reviewing...
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Ambitious Customer Service Representative
1 week ago
Ames, Iowa, United States Kwik Trip, Inc. Full timeDiscover a rewarding career at Kwik Trip, Inc., a family-owned company committed to serving our guests and coworkers with integrity and respect. As a Food/Guest Service coworker, you'll be an integral part of delivering exceptional customer experiences in clean, state-of-the-art facilities.About the RoleWe're seeking energetic and positive individuals to...
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Food and Beverage Operations Manager
7 days ago
Ames, Iowa, United States Levy Full timeJob OverviewWe are seeking a skilled Food and Beverage Operations Manager to join our team at Levy, a leading hospitality company in the sports and entertainment industry. In this role, you will be responsible for overseeing the daily operations of our catering facilities, managing teams, and ensuring exceptional guest experiences.About LevyLevy is a market...
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Restaurant Operations Manager
1 week ago
Ames, Iowa, United States Gecko Hospitality Full timeWe are seeking a seasoned Restaurant Operations Manager to lead our team in Ames, IA. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer experiences, and driving business growth.About UsOur company, Gecko Hospitality, has been a leader in the fast-casual...
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Restaurant Operations Manager
3 weeks ago
Ames, Iowa, United States Gateway Hotel & Conference Center Full timeRestaurant Manager Job RoleProvide exceptional service to guests ensuring a memorable Gateway Hotel & Conference Center experience.Supervise restaurant staff to maintain quality of food, presentation, and services as per our high standards.Monitor and support staff throughout their shift to guarantee smooth operations.Uphold health and safety standards...
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Restaurant Operations Manager
3 days ago
Ames, Iowa, United States Taco John's of Iowa Full timeAbout UsTaco John's of Iowa is a dynamic and forward-thinking quick-service restaurant chain dedicated to serving delicious original Mexican food with fresh handmade salsa and shells. With 400 franchises across 25 states, we have established ourselves as the largest Mexican quick-service restaurant in America.Our MissionWe are committed to maintaining high...
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Fitness Club Operations Manager
2 weeks ago
Ames, Iowa, United States Planet Fitness - PF Baseline Fitness Full time**Job Summary**The Fitness Club Operations Manager will oversee the day-to-day operations of our gym to ensure an exceptional member experience and a financially successful club. This role involves leading a team of employees in a positive and motivating manner, providing continuous assistance with employee training and development.Staff Management:Schedule...
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Restaurant Operations Manager
1 month ago
Ames, Iowa, United States Gecko Hospitality Full timeRestaurant General ManagerWe are seeking a self-motivated and experienced Restaurant General Manager to lead our team in Ames, IA. As a Restaurant General Manager, you will be responsible for identifying business opportunities, scheduling staff, evaluating health and safety practices, and making decisions concerning menus, staff, and supplies.Key...