PBS Team Lead

1 week ago


Tulsa, Oklahoma, United States Emergency Medical Services Authority Full time

Job Summary

The PBS Supervisor will oversee the PBS team members in the area of oversight, including hiring, evaluation of competency and performance, mentoring, counseling, and disciplinary sessions as needed.

Key Responsibilities

  • Monitor performance of individual team members to ensure revenue cycle key performance indicators are met.
  • Supervise, coach, and take necessary action to facilitate achievement of performance targets.
  • Provide communication and education to appropriate departments regarding annual and quarterly HCPCS and ICD10 changes as well as payer trends.
  • Coordinate with EMSA department leaders and external PBS contractors regarding documentation, correspondence, verification, coding, and/or revenue concerns.
  • Prepare and review daily reports to identify trends of performance of the PBS department and assist with continuous improvement.
  • Ensure high levels of responsiveness and patient satisfaction for areas of oversight.
  • Identify and resolve problems in a proactive and timely manner.
  • Monitor staff attendance and approve timesheets.
  • Conduct monthly performance reviews and facilitate monthly team meetings as needed.
  • Provide new employee orientation and onboarding to new PBS team members.
  • Provide continuing education for PBS team members as policies and procedures change.

Requirements

  • Excellent leadership, communication, analytical, and problem-solving skills.
  • Strong knowledge of healthcare billing processes, HCPCS/CPT, ICD coding, payer reimbursement policies, healthcare compliance regulations, and HIPAA.
  • Detail-oriented and organized, with the ability to manage multiple projects simultaneously.
  • Proficient with Microsoft Office Suite.
  • Self-driven attitude with the ability to meet organizational goals.
  • Ability to work independently and with a group and maintain good working relationships.

Work Environment

The work is generally performed in an office setting, sitting at a desk for prolonged periods with frequent repeating motions that may include wrists, hands, and fingers.

Limited exposure to external environmental conditions, such as heat, cold, rain, snow, and ice.

Frequently required to meet deadlines, work with changing priorities, and assess the accuracy and completeness of work on a regular basis.


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