Retail and Wellness Consultant

3 days ago


Hampton, Virginia, United States Massage Envy Full time
Job Summary

We're seeking a motivated and goal-driven individual to join our team as a sales and customer service associate. In this role, you'll be responsible for enrolling new guests into our Wellness Program, establishing relationships with members and guests, and maintaining a clean and inviting workplace environment. If you're a team player with excellent communication skills and a passion for delivering exceptional customer service, we'd love to hear from you

Key Responsibilities:

  • Enroll new guests into our Wellness Program and explain the benefits of membership
  • Establish relationships with members and guests to grow and retain a client base
  • Maintain a clean and inviting workplace environment
  • Provide outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone
  • Promote the value of total body care by educating clients on new and expanded services
  • Drive member retention through outreach via phone to current members


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