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Food Service Specialist

2 months ago

Miami, United States SuViche Full time
Responsibilities:
  • Welcome and engage patrons: Ensure every guest feels at home and receive personalized attention.
  • Inform about menu offerings: Keep guests updated on daily specials and any changes to the menu.
  • Provide tailored recommendations: Suggest dishes and drinks that align with guests' preferences.
  • Address inquiries: Respond to questions related to food, beverages, and overall dining services.
  • Process orders: Take food and drink orders, input them into the point-of-sale system, and relay them to the kitchen and bar.
  • Ensure prompt service: Guarantee timely delivery of meals and drinks to guests.
  • Perform side duties: Complete necessary tasks at the start and end of each shift.
  • Maintain cleanliness: Uphold a tidy environment by cleaning tables, floors, windows, and other areas.
  • Monitor guest satisfaction: Observe the dining experience and address any requests or concerns swiftly.
  • Handle billing: Prepare checks, process payments, and deliver outstanding service.
  • Assist team members: Support fellow servers and bus staff as required.
  • Express gratitude: Thank guests for their patronage and encourage their return visits.
  • Support operational efficiency: Be available to assist in the smooth functioning of the restaurant, following guidance from management.
  • Effective communication: Interact with guests in their primary language.
  • Understand service protocols: Have a foundational knowledge of dining room operations and service standards.
  • Handle transactions: Manage cash, operate the point-of-sale system, and possess basic arithmetic skills.
  • Physical stamina: Be prepared to stand for extended periods, lift up to 50 pounds, and thrive in a dynamic environment.
  • Commitment to service: Deliver on commitments to guests while fostering a collaborative work atmosphere.