Guest Advocate, General Merchandise, Inbound Specialist

4 weeks ago


Berkeley, California, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, growth opportunities, and community involvement.

Job Summary

We're seeking a Small Format Team Member to join our team, responsible for delivering exceptional guest service and ensuring a seamless shopping experience in our smallest format stores. As a key member of our team, you'll be responsible for creating a welcoming atmosphere, engaging with guests, and providing personalized support to meet their needs.

Key Responsibilities
  • Deliver exceptional guest service, ensuring each guest has a positive experience in our stores.
  • Engage with guests, ask questions to understand their needs, and provide personalized support.
  • Be knowledgeable about our products, services, and tools to solve issues and improve the guest experience.
  • Work collaboratively with the team to ensure sales floor is full, zoned, and in stock for guests.
  • Execute daily tasks, including stocking, pricing, and inventory management, to maintain a high level of store appearance and organization.
  • Support major transitions and ISM initiatives to drive business results.
  • Maintain a safe and clean store environment, adhering to safety policies and best practices.
Requirements
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate effectively and operate handheld scanners and other technology equipment.
  • Work independently and as part of a team to achieve business goals.
  • Resolve guest questions quickly and accurately.
  • Attention to detail and ability to follow a multi-step process.
  • Capability to remain focused and composed in a fast-paced environment.
What We Offer

As a Small Format Team Member at Target, you'll enjoy a range of benefits, including competitive pay, opportunities for growth and development, and a comprehensive benefits package. We're committed to creating a positive and inclusive work environment that supports the well-being of our team members.

Find out more about our benefits and career opportunities at https://corporate.target.com/careers/benefits.



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