Automotive Service Professional
2 weeks ago
At Lake Auto Group, we're seeking a skilled Service Advisor to join our team. In this role, you'll be the key liaison between customers and our service department, ensuring their vehicle needs are met with exceptional care.
Key Responsibilities:
- Consult with customers to determine vehicle needs and document concerns on repair orders
- Dispatch vehicles to the proper technician and oversee service repair orders
- Provide prompt, courteous, and effective service to customers
- Take ownership of the customer experience by carrying out additional assignments to leave a positive impression
- Answer questions about vehicle problems, warranties, services, and repairs
- Maintain a high level of customer satisfaction
Requirements:
- Previous experience in the automotive industry preferred
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment
- Self-motivated and team-oriented individual
What We Offer:
- A competitive salary and bonus structure
- Health, dental, and vision insurance
- 401k and flexible spending account
- Paid time off and flexible work schedule
- Opportunities for career growth and development
Additional Job Responsibilities:
- Oversee the service drive and ensure efficient workflow
- Ensure customers receive prompt and effective service
- Take ownership of the customer experience
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