State Farm Agent Team Member Intern
3 weeks ago
We are seeking a talented and organized individual to join our team as a State Farm Agent Team Member Intern at Wil Rose - State Farm Agent.
Job DescriptionIn this role, you will assist in establishing customer relationships, providing prompt and accurate customer service, and utilizing a customer-focused review process to educate customers about insurance options.
The ideal candidate will have excellent communication skills, experience in customer service, and the ability to work in a team environment. The salary for this position is estimated to be around $35,000 - $55,000 per year, depending on experience and performance.
Responsibilities include:
- Assisting in providing prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Assisting in utilizing a customer-focused, needs-based review process to educate customers about insurance options.
- Assisting in establishing customer relationships and following up with customers as needed.
- Maintaining a well-organized and detail-oriented approach to ensure the office is equipped to successfully meet customer needs and market relevant products.
Qualifications include:
- Excellent communication skills - written, verbal, and listening.
- Highly organized and detail-oriented.
- Experience in customer service required.
- Experience in managing customer service preferred.
- Experience in sales preferred.
- Proactive in problem-solving.
- Able to work in and manage a team environment.
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment.
- Able to obtain Property and Casualty License.
- Able to obtain Life and Health License.
Benefits include:
- Paid time off (holidays and personal/sick days).
- Salary plus commission/bonus.
- Health benefits.
- Growth potential/opportunities for advancement within the agency.
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