Sales and Service Representative
2 weeks ago
About the Role:
This Sales and Service Representative position requires a strong passion for customer service and a proven ability to handle a variety of customer situations with enthusiasm and tact.
You will be responsible for interacting with customers on an ongoing basis, entering orders, handling requests, and providing support in a timely and professional manner.
Responsibilities:
- Ensure every customer experience is top-notch in quality
- Handle incoming and outgoing customer calls and written correspondence in a professional and timely manner, ensuring follow-up on all customer issues
- Take an active role in selling Graybar goods and services on inbound calls
- Provide support on product selection and application
- Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit, and claims
What We Offer:
- Estimated salary of $25,000 - $35,000 per year, based on experience
- A comprehensive benefits package, including medical, dental, vision, and prescription drug coverage
- Life insurance coverage and flexible spending accounts
- Disability benefits and profit-sharing plans
- A 401(k) savings plan with company match
- Paid vacation and sick days, as well as paid holidays
- Community time off to volunteer and give back to the community
- Predictable work schedules and employee recognition programs
- Educational reimbursement and career development programs
Why Choose Us?
We are committed to creating a collaborative environment where our employees have the opportunity to grow, learn, and make a difference.
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