Sales and Service Representative

2 weeks ago


West Columbia, South Carolina, United States Graybar Full time

About the Role:

This Sales and Service Representative position requires a strong passion for customer service and a proven ability to handle a variety of customer situations with enthusiasm and tact.

You will be responsible for interacting with customers on an ongoing basis, entering orders, handling requests, and providing support in a timely and professional manner.

Responsibilities:

  • Ensure every customer experience is top-notch in quality
  • Handle incoming and outgoing customer calls and written correspondence in a professional and timely manner, ensuring follow-up on all customer issues
  • Take an active role in selling Graybar goods and services on inbound calls
  • Provide support on product selection and application
  • Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit, and claims

What We Offer:

  • Estimated salary of $25,000 - $35,000 per year, based on experience
  • A comprehensive benefits package, including medical, dental, vision, and prescription drug coverage
  • Life insurance coverage and flexible spending accounts
  • Disability benefits and profit-sharing plans
  • A 401(k) savings plan with company match
  • Paid vacation and sick days, as well as paid holidays
  • Community time off to volunteer and give back to the community
  • Predictable work schedules and employee recognition programs
  • Educational reimbursement and career development programs

Why Choose Us?

We are committed to creating a collaborative environment where our employees have the opportunity to grow, learn, and make a difference.



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