Fitness Services Specialist

3 weeks ago

San Francisco, California, United States Life Fitness Full time

We are seeking a highly skilled Fitness Services Specialist to join our team in the San Francisco, CA area. As a Fitness Services Specialist, you will play a critical role in delivering high-performance equipment repair services to our customers.



This is a remote-based position, and applicants must live within a 40-mile radius of or be willing to move to the San Francisco, CA area. The successful candidate will be responsible for managing an assigned service territory, visiting commercial and consumer customer locations to diagnose, troubleshoot, and repair fitness equipment.



Key Responsibilities:



  • Diagnose and troubleshoot issues with electro-mechanical, networking, and audio/visual technologies

  • Conduct preventative maintenance on fitness equipment to ensure optimal performance and minimize downtime

  • Build strong relationships with customers and sales partners, establishing yourself as a trusted service advisor

  • Manage daily workload and scheduling to ensure the best service to customers and business

  • Travel to assigned territory, primarily via company-provided van, to deliver high-quality services

  • Maintain accurate service records and reports on equipment problems in the field and complete expense reports in a timely fashion

  • Attend installs and regional trade shows

  • Work in compliance with Life Fitness Health & Safety procedures



Requirements:



  • 3+ years' experience in providing technical and mechanical troubleshooting and repair services on fitness equipment or products of equivalent complexity

  • High school diploma or GED required, Associate's degree in electronics or technical degree preferred

  • Ability to adapt quickly, multi-task, and thrive in an independent, deadline-driven environment

  • Proficiency in diagnosing and troubleshooting issues with electro-mechanical, networking, and audio/visual technologies

  • Ability to build great relationships with internal and external customers

  • Strong organization skills, attention to detail, results-orientation, and accountability

  • Excellent communication skills (both verbal and written) and ability to interface with both internal and external customers in a positive, highly professional manner

  • Previous experience with Oracle or another comparable ERP preferred and basic proficiency with Microsoft Office Suite required

  • Must be able to lift up to 50 pounds, push and pull equipment, and carry up to 50 pounds a distance of 100 feet; Must be able to stand, bend, and/or kneel for up to two hours at a time

  • Must possess a valid and unrestricted state driver's license. Ability and willingness to travel up to 85% of time via automobile (and occasionally via airplane)



Why Join Life Fitness:



  • Join a dynamic organization leading the global fitness industry, creating solutions that benefit facilities and exercisers, helping keep people active and positively impacting lives

  • Take advantage of rewards and recognition for superior performance (base salary + commission and quarterly incentive eligibility)

  • Collaborative environment fostering teamwork and accountability

  • Comprehensive wellness benefits

  • Superior employee purchase program for Life Fitness brand product discounts and reduced rates on everyday products and services



Individual compensation packages are based on a variety of factors unique to the candidate, including skill set, experience, qualifications, and other job-related reasons. A reasonable estimate of the compensation range for this position is $50,000 - $65,000 per year.



Additional benefits beyond base/bonus compensation include a strong wellness and total rewards package (medical, dental, vision, life, disability, parental, 401K match, tuition assistance, discounts, & more), an awesome one-team environment, and ability to work independently, ability to make an impact - empowering the work to work out and creating healthier lives together.



Life Fitness is an affirmative action-equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. Life Fitness complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.



Please note that Life Fitness will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through ["life fitness.com"] or ["careers.life-fitness.com"] domain email addresses for U.S. opportunities.

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