Service Department Manager
1 day ago
- Manage day-to-day service activities and maintain existing/new service accounts
- Schedule/identify service calls, inspections, and repairs for existing customers
- Call on commercial business customers to maintain fire alarm services mandated by State law
- Prospect for new business opportunities
- Create proposals, track pending repairs, and dispatch technicians for scheduling of planned maintenance and service
- Monitor and follow up on pending repairs, identify parts/materials needed to complete pending repairs, order parts from distributors, and track delivery for project completion
Requirements
- Some college education or equivalent experience
- Service dispatching, office administration, and customer service experience with at least 3 years combined experience
- Organized, able to work without constant supervision, effective communication skills
- Shows initiative regularly and engages in proactive behavior while looking for service opportunities
- Ability to contribute and operate in a team environment and coordinate with other departments
Benefits
- Health Insurance
- Accrued paid vacation
- Paid holidays
- Friendly family environment
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