Hospitality Service Coordinator
3 weeks ago
We are looking for a skilled Front Desk Associate to join our team at the Chateau on the Lake hotel in Branson, MO. As a member of our front desk team, you will play a critical role in providing exceptional customer service to our guests. This is an excellent opportunity to develop your skills and knowledge in a fast-paced hospitality environment.
Key Responsibilities:
- Provide top-notch customer service to guests
- Ensure smooth guest check-in and check-out processes
- Resolve guest complaints and concerns in a professional manner
- Work collaboratively with other departments to deliver exceptional service
- Maintain a clean and organized front desk area
- Perform other duties as assigned by management
Requirements:
- High school diploma or equivalent required
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Basic math skills and accuracy when handling cash and credit transactions
Why Join Us?
- Competitive salary of approximately $40,000 per year
- Opportunity to work in a dynamic and growing hospitality company
- Comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and holidays
- Career development opportunities
Our Culture:
- We value teamwork, passion, and appreciation
- We are committed to delivering exceptional service and exceeding guest expectations
- We offer opportunities for professional growth and development
- We recognize and reward outstanding performance
How to Apply:
To apply for this exciting opportunity, please submit your application through our website.
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