Parts Counter Specialist

6 days ago


Eau Claire, Wisconsin, United States Wolter, Inc. Full time
Dynamic Team Member Wanted

We are seeking a highly organized and customer-focused Parts Counter Specialist to join our rapidly growing team at Wolter, Inc. in West Salem. As a key member of our team, you will play a crucial role in assisting customers with their parts needs, both internal and external. Your excellent communication skills and ability to manage multiple priorities will be essential in this role.

Responsibilities:
  • Take phone calls for parts needs and fill customer and internal requests.
  • Place requisitions for parts via computer as needed for customers.
  • Assist technicians with their parts needs, including helping them determine which parts are needed.
  • Pull parts from stock to fill orders.
  • Prepare parts quotes for outside customers and follow up to secure orders.
  • Complete parts quotes for service jobs and forward to the service department.
  • Assist walk-in customers with their parts needs.
  • Assist with the annual parts physical inventory.
  • Perform other duties or projects as assigned by the Regional Parts Manager.

What We Offer:
  • A complete benefit package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Life insurance and short-term and long-term disability insurance.
  • Critical illness and accident insurance.
  • Pet insurance.
  • A flexible spending account.
  • An employee assistance program.
  • Interest-free tool loans and tool insurance.
  • Uniforms for technicians.
  • Subsidies for safety boots and safety glasses.
  • Paid time off and paid holidays.

Essential Skills and Experience:
  • Demonstrated customer service orientation.
  • Ability to organize and manage multiple priorities.
  • Excellent interpersonal and communication skills.
  • Strong computer proficiency.
  • Commitment to company vision and mission.

We are an Equal Opportunity Employer:
We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.

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