Customer Service Representative

21 hours ago

Hickory, North Carolina, United States Jim 'N Nick's Full time
{"title": "Front of the House Position at Jim 'N Nick's Bar-B-Q", "description": "Job Summary

We are seeking a highly motivated and customer-focused individual to join our Front of the House team at Jim 'N Nick's Bar-B-Q. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and contributing to the overall success of our restaurant.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive and memorable experience for our guests.
  • Work collaboratively with the kitchen team to ensure seamless service and efficient food delivery.
  • Manage cash and credit transactions accurately and efficiently.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • Previous experience in a fast-paced food service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing situations.
  • Physical stamina to stand for long periods and lift up to 50 pounds.
  • Availability to work a variety of shifts, including evenings and weekends.
What We Offer
  • Competitive hourly rate.
  • Flexible scheduling to accommodate your needs.
  • Discounted meals and merchandise.
  • Opportunities for advancement and professional growth.
  • A fun and supportive work environment.
Our Culture

At Jim 'N Nick's, we value our employees and strive to create a positive and inclusive work environment. Our core values include being honest, respectful, committed, disciplined, and supportive. We believe in treating our employees with respect and dignity, and we offer a range of benefits and perks to support their well-being and success.

", "requirements": "
  • Passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment.
  • Physical stamina to stand for long periods and lift up to 50 pounds.
  • Availability to work a variety of shifts, including evenings and weekends.
", "physical_requirements": "
  • Ability to stand for up to 8 hours.
  • Standing and walking 100% of the time.
  • Lifting up to 20 pounds to shoulder level.
  • Carrying up to 30 pounds for short distances.
  • Constant exposure to heat.
  • Bending and reaching from under the counter to 6 feet above the ground.
  • Climbing ladders or step stools.
  • Dexterity required for handling food items and dishes.
  • Effective communication skills to deal with public.
", "culture": "
  • Be Honest - We act with integrity.
  • Be Respectful - We are humble, kind, and gracious.
  • Be Committed - We go the extra mile.
  • Be Disciplined - We do it the JNN way - every day.
  • Be Supportive - We appreciate our JNN family, our community, and our partners.
", "id": "NRO456"}

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