Restaurant Operations Manager

1 day ago


Kalamazoo, Michigan, United States CheckersRally's Full time
Purpose of Your Work

As a General Manager at Checkers & Rally's, you will play a crucial role in executing the restaurant plan, driving sales and profits, and delivering exceptional Guest and Team service. Your primary objective will be to ensure that our restaurants are the first choice for our Guests and Employees.

Key Responsibilities
  • Meet budgeted sales and profits by effectively managing all aspects of the Profit and Loss Statement (P&L)
  • Continuously analyze data to develop and execute plans to improve sales, profits, and restaurant service efficiency
  • Determine staffing needs and hire the right candidates for the right position
  • Ensure shifts are properly staffed to guarantee consistent operations and Guest satisfaction
  • Train Team Members and Managers on operations, policies, and procedures, as well as Guest service
  • Identify and respond to complaints and policy/procedure violations
  • Provide regular feedback and coaching to employees on their performance
  • Ensure the restaurant is a safe, clean, and fun environment for our employees and Guests
Requirements
  • High School Diploma or General Education Degree (GED) - Preferred
  • Over 2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communication skills
  • Ability to work flexible schedules and extended hours
  • High energy to keep up with our fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
What's in It for You?
  • Operations Excellence: Our team expects and delivers nothing but the best
  • Training and Development: We bring out the best by ensuring everyone gets well-trained
  • Personal and Career Growth: You can do more, get more, and be more at Checkers & Rally's
  • Benefits and Rewards: We offer comprehensive benefits, such as Medical and Dental Plans, as well as recognition programs, including bonuses and incentives, such as our all-expenses-paid annual cruise


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