Restaurant Operations Manager

2 weeks ago


Kalamazoo, Michigan, United States Border Foods Full time
Job Title: Shift Lead

At Border Foods, we are committed to creating a positive and supportive work environment where our employees can thrive. As a Shift Lead, you will play a vital role in ensuring the smooth operation of our restaurants and providing exceptional customer service.

Key Responsibilities:
  • Lead and motivate a team of employees to achieve high levels of customer satisfaction and sales growth.
  • Ensure that all restaurant operations are running efficiently and effectively, including inventory management, scheduling, and customer service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Monitor and control labor costs, inventory levels, and other key performance indicators.
  • Provide coaching and feedback to employees to help them improve their performance and achieve their goals.
  • Collaborate with other Shift Leads and management to achieve company-wide goals and objectives.
Requirements:
  • High school diploma or equivalent required.
  • At least 18 years of age.
  • Previous experience in a leadership or management role, preferably in the food service industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong problem-solving and analytical skills.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a team-oriented culture.
  • Flexible scheduling and opportunities for overtime.
  • Free meals and discounts on food and merchandise.

Border Foods is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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