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Host/Hostess - Ladd's Tavern
2 months ago
Live Your Passion. Add Your Magic.
At Montage International, we're passionate about delivering exceptional guest experiences. As a Host/Hostess, you'll play a vital role in creating a warm and welcoming atmosphere for our guests.
Key Responsibilities:
- Guest Greeting and Seating: Consistently follow our Food & Beverage sequence of service, utilizing all proper procedures standardized by our venue managers and chefs.
- Team Collaboration: Work effectively with management, chefs, and service staff to fulfill and address any issues or needs requested by guests and associates.
- Flow Management: Greet and seat guests, controlling the flow of guests coming into the restaurant, bar, and lounge while under pressure.
- Communication: Answer telephones, direct calls where necessary, and oversee daily restaurant reservations, pre-assigning seating where necessary.
- Special Requests: Communicate with management, service staff, and chefs to address special guest needs, requests, and VIPs.
Requirements:
- Previous Experience: Previous hotel or restaurant experience preferred.
- Communication Skills: Strong communication skills and ability to multi-task required.
- Language Skills: Must be able to read and write in English proficiently.
- Physical Demands: Must be able to bend, stoop, squat, and stretch to fulfill tasks, lift and carry heavy trays and equipment, and walk without assistance on various surfaces for an extended period.
What We Offer:
- Equal Employment Opportunity: We are proud to be an EEO employer M/F/D/V.
- Drug-Free Workplace: We maintain a drug-free workplace and perform pre-employment substance abuse testing.