Road Service Manager
21 hours ago
As a Road Service Manager at JBS Carriers, Inc., you will be responsible for overseeing the day-to-day activities of the breakdown/warranty department. This includes managing work schedules, productivity scorecards, and warranty recovery goals. You will also be responsible for tracking vacation and sick days of direct reports, as well as ensuring road repairs and breakdowns are repaired in a timely manner.
Key Responsibilities:
- Manage work schedules and productivity scorecards for direct reports
- Oversee warranty recovery goals and track vacation and sick days
- Ensure road repairs and breakdowns are repaired in a timely manner
- Establish and maintain good vendor relationships
- Be available and on call 24 hours
- Responsible for after-hours breakdown, scheduling, and reconciliations
- Establish and maintain excellent working relationships with drivers and technicians
- Warranty recovery responsibilities
Requirements:
- Good communications and interpersonal skills
- Ability to work under pressure situations and multi-task
- Be a team player, hard worker, dependable, and reliable
- Commercial driver's license is desired but not required
- Excellent computer knowledge and skills
- Trucking background and familiarity with class 8 tractors and trailers
- Mechanical knowledge of tractors and trailers
- Ability to work with vendors and manufacturers to reclaim parts and labor costs associated with warranties
Benefits:
- Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment
- Better Futures Program: 2 Year Community College tuition paid for you or your dependents
- Paid Time Off: sick leave, vacation, and 6 company observed holidays
- 401(k): company match begins after the first year of service and follows the company vesting schedule
- Base salary range of $55,000.00 to $60,000.00 annually
- This position is eligible to participate in the Company's annual bonus plan
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