Patient Advocate

3 weeks ago

Granger, Indiana, United States Beacon Health System Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Advocate to join our team at Beacon Health System. As a key member of our Risk Management department, you will play a vital role in ensuring the highest level of patient satisfaction and safety.

Key Responsibilities
  • Represent Beacon Health System's interests and values in interactions with patients, families, and healthcare providers.
  • Investigate and resolve patient complaints and concerns in a fair and timely manner.
  • Collaborate with healthcare teams to identify and mitigate risks to patient safety and well-being.
  • Develop and implement policies and procedures to promote patient-centered care and reduce medical errors.
  • Provide education and training to healthcare staff on patient safety and risk management best practices.
Requirements
  • Bachelor's degree in a healthcare-related field or business.
  • 1-3 years of experience in patient relations, advocacy, or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of medical terminology and healthcare policies and procedures.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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