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Merchandise Associate

1 month ago

Orlando, Florida, United States HomeGoods Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our HomeGoods team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a high level of product knowledge, ensuring accurate information is provided to customers
  • Process customer transactions, including ringing sales and handling returns, in accordance with company procedures
  • Support visual merchandising efforts, ensuring a visually appealing store environment
  • Participate in store recovery efforts, maintaining a clean and organized store environment
  • Work effectively with peers and supervisors to achieve sales goals and objectives
Requirements
  • Excellent customer service skills, with a focus on delivering a positive and personalized experience
  • Ability to work a flexible schedule, including evenings and weekends, to support business needs
  • Strong communication and organizational skills, with attention to detail
  • Ability to lift heavy objects, with or without reasonable accommodation
  • Previous retail experience, preferably in a sales floor or customer service role
Benefits

As a HomeGoods team member, you will enjoy a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for additional benefits, including:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Actual benefits may vary based on individual circumstances and company policies.