Merchandise Associate
2 days ago
We are seeking a highly motivated and customer-focused Merchandise Associate to join our HomeGoods team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.
Key Responsibilities- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Maintain a high level of product knowledge, ensuring accurate information is provided to customers
- Process customer transactions, including ringing sales and handling returns, in accordance with company procedures
- Support visual merchandising efforts, ensuring a visually appealing store environment
- Participate in store recovery efforts, maintaining a clean and organized store environment
- Work effectively with peers and supervisors to achieve sales goals and objectives
- Excellent customer service skills, with a focus on delivering a positive and personalized experience
- Ability to work a flexible schedule, including evenings and weekends, to support business needs
- Strong communication and organizational skills, with attention to detail
- Ability to lift heavy objects, with or without reasonable accommodation
- Previous retail experience, preferably in a sales floor or customer service role
As a HomeGoods team member, you will enjoy a range of benefits, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Those who meet service or hours requirements are also eligible for additional benefits, including:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
Actual benefits may vary based on individual circumstances and company policies.
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