Sales Associate

4 weeks ago


Orlando, Florida, United States Rack Room Shoes Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales and work goals.

Key Responsibilities

  • Customer Service
    • Provide excellent customer service by being aware of and adhering to company service standards.
    • Assist customers in finding the right products and provide information on sales promotions and merchandise.
  • Merchandise Presentation
    • Maintain awareness of all current sales promotions and ensure that merchandise is well-arranged and merchandised properly.
    • Ensure stock is well-arranged and merchandised properly.
  • Cash Handling
    • Process all sales and POS terminal transactions in accordance with policy and procedure.
    • Control cash and maintain accuracy of sales transactions.
  • Teamwork
    • Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed.

Requirements

  • Interpersonal Skills
    • Necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
  • Communication Skills
    • Basic communication (both verbal and non-verbal), organization, and math skills.
  • Experience
    • Experience in retail sales, preferably specialty retail or footwear.
  • Knowledge
    • Basic knowledge of the policies and procedures.

About Rack Room Shoes

Rack Room Shoes is a family footwear retailer that offers a wide selection of nationally recognized brands known for their quality. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.


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