Operations Director
4 weeks ago
Job Overview
">The Night Operations Manager plays a vital role in ensuring the success of business operations during the second shift at City Wide Facility Solutions. This position requires strong organizational skills, excellent communication abilities, and the ability to work independently.
Responsibilities
">- Collaborate with Independent Contractors (ICs) to convey client priorities and resolve operational challenges, maintaining productive working relationships.
- Conduct quality assurance checks to ensure the retention of existing business and potential for new business, reviewing the scope of work as needed.
- Daily communication with the Facility Solutions Manager, including a nightly recap via email or phone regarding any issues or updates.
- Oversee facility inspections, address customer complaints, respond to customer requests, and assist with onboarding new clients.
- Maintain adherence to client policies and procedures in all operations.
Requirements
">- A high school diploma or equivalent is required.
- Previous experience in account management or a similar role is preferred.
- Strong organizational and planning skills with excellent attention to detail are essential.
- Highly motivated individuals with a commitment to excellence are ideal candidates.
- Excellent verbal and written communication skills are necessary.
Estimated Salary: $60,000 - $80,000 per year
This role offers a competitive salary and benefits package, including medical, dental, vision, and life insurance, as well as paid time off, vacation, and sick leave after 60 days of employment. The company has reviewed this job description to ensure it includes the role's essential functions and fundamental responsibilities. However, additional functions or requirements may be assigned by management as necessary.
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