Customer Service Representative

3 days ago


Frederick, Maryland, United States FREDERICK COIN EXCHANGE Full time

Fredrick Coin Exchange is seeking a Customer Service Representative to join our team.

About Us

We are a locally owned and operated retail store specializing in precious metals with a focus on buying & selling jewelry, coins, and bullion. Our goal is to provide exceptional service to our customers and create a positive shopping experience.

Job Description

As a Customer Service Representative, you will be responsible for providing top-notch service to our customers, answering their questions, and addressing their concerns.

You will also assist with maintaining store appearance, sorting, organizing, and packaging inventory, and performing operational procedures accurately.

Requirements

To be successful in this role, you should have a high school diploma or GED, 1-3 years of experience in a retail environment, and computer proficiency including Google Suite.

You should possess strong communication and problem-solving skills, ability to multitask, and work effectively in a fast-paced environment.

Salary Range: $45,000 - $65,000 per year

Bonus and overtime pay available

We offer a comprehensive benefits package including health, vision, and dental insurance, paid holidays, 401K matching, and more.



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