Business Systems Analyst

1 week ago

Washington, Washington, D.C., United States Palmetto GBA Full time

Job Summary:

We are seeking a skilled Business Systems Analyst to join our team at Palmetto GBA. As a Business Systems Analyst, you will play a critical role in defining customer needs in technical and business contexts. Your primary responsibility will be to ensure that proposed technical and business solutions meet the customer's objectives for the work effort.

Key Responsibilities:

  • Elicit and document user requirements to meet a business objective.
  • Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
  • Guide both technical and customer departments in the development of the systems that support the business solution.
  • Facilitate the transfer of knowledge about the direction of the business units to others who support them.
  • Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
  • Provide input on the business direction for system changes.
  • Validate the business need for solutions to business problems and process improvements.
  • Assist in the development and documentation of training materials. Mentor or train less experienced staff.

Requirements:

  • Bachelor's degree
  • 4 years of IT business analysis experience
  • Demonstrated understanding of concepts of the supported business unit
  • Basic knowledge of standard industry practices
  • Demonstrated knowledge of procedures for the business unit
  • Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units
  • Strong teamwork and interpersonal skills
  • Understands how IT affects an organization and is able to link it to business processes
  • Excellent analytical skills. Good conceptual skills
  • Able to read and comment on test plans and test matrices, project plans, and scope and design documents

Preferred Qualifications:

  • Agile Product Owner or Agile Business Analyst Experience
  • Transactional Data Experience
  • Medicare Experience
  • Experience with Jira/Confluence
  • SAFe Experience
  • Medicare provider enrollment experience
  • Excellent verbal and written communication skills. Will be working with and presenting to other companies, contractors, and CMS
  • Ability to lead
  • Ability to work independently and as part of a team

What We Offer:

  • 401(k) retirement savings plan with company match
  • Subsidized health plans and free vision coverage
  • Life insurance
  • Paid annual leave - the longer you work here, the more you earn
  • Nine paid holidays
  • On-site cafeterias and fitness centers in major locations
  • Wellness programs and a healthy lifestyle premium discount
  • Tuition assistance
  • Service recognition

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