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Manager of Cash and Transportation Services Portfolio

2 months ago

College Park, Maryland, United States Bank of America Full time
Job Overview:

At Bank of America, our mission is to enhance financial well-being through meaningful connections. Responsible Growth is the foundation of our operations, ensuring we deliver value to our clients, employees, communities, and shareholders consistently.

We are committed to fostering a diverse and inclusive environment, recognizing that a variety of perspectives strengthens our organization. Our investment in our employees and their families includes competitive benefits aimed at supporting their overall well-being—physically, emotionally, and financially.

Bank of America values collaboration while also providing flexibility tailored to various roles within our organization.

Working with us offers a rewarding career path filled with opportunities for professional development and the chance to make a significant impact.

Position Summary:
This role is accountable for overseeing a portfolio of programs related to transformative initiatives, delivering products and services, or executing specific functions. Key responsibilities encompass leading strategic, cross-functional initiatives within a business line, ensuring the successful realization of outcomes from portfolio investments. The position requires a business-oriented mindset, sound judgment, and an adaptable communication style to influence stakeholders effectively while prioritizing risk management and strategic planning.

Detailed Job Responsibilities:
  • Oversees and drives performance in critical operational and high-risk metrics through comprehensive routines, initiatives, and technological enhancements.
  • Facilitates forums with senior leaders to address pressing portfolio issues, explore new initiatives, and finalize project assignments.
  • Acts as the primary liaison to executive leadership and key stakeholders to communicate change initiatives and secure support for project execution.
  • Monitors key performance indicators to identify potential issues and proactively proposes solutions to mitigate risks.
  • Participates in essential business meetings to provide updates on change initiatives and performance requirements, influencing others to drive success.
  • Implements strategies and controls to address gaps in policy, technology, environment, and operations.
  • Serves as a subject matter expert for all products within the business line, aiding in the design of procedures, policies, and career progression models to enhance both associate and client experiences.
  • Leads teams that support high-impact strategic initiatives, either directly or through indirect engagement.
Required Qualifications:
  • 5+ years of experience in project management.
  • 3+ years of experience in program or portfolio management.
  • In-depth knowledge of banking operations and its application to programs and projects.
  • Demonstrated risk and control mindset in project execution.
  • Ability to mentor and guide others on change management expectations.
  • Proficient in influencing and negotiating with a diverse range of stakeholders.
  • Strong verbal and written communication skills.
  • Utilizes analytical and critical thinking skills to address both simple and complex challenges.
  • Customer-focused approach to delivering stakeholder value.
Preferred Qualifications:
  • Experience in change management with third-party suppliers.
  • Knowledge of Cash and Transportation Services operations.
  • Familiarity with Agile Technology Delivery principles.
  • Expertise in process simplification.
  • Experience in business process analysis.
  • Strategic and innovative thinking capabilities.
Work Schedule:
1st shift (United States of America)

Weekly Hours:
40