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Hospitality Team Member

2 months ago

Colorado Springs, Colorado, United States Compass Group USA Full time
Job Summary

We are seeking a skilled and friendly Hospitality Team Member to join our team at Morrison Living, a member of Compass Group USA. As a key member of our culinary team, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:
  • Takes food and beverage orders and efficiently delivers items to dining room guests.
  • Prompts and warmly greets guests in the dining room, takes food and beverages in an efficient manner, following established steps of service.
  • Delivers food promptly and professionally, maintains safe food handling and sanitation standards.
  • Follows up periodically to assist with any additional needs or requests.
  • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibits exceptional communications skills and demonstrates ability to get along well with others.
  • Remains flexible and patient when communicating with guests and staff.
  • Collects tickets and follows proper cash-handling procedures.
  • Promotes a clean, safe and neat environment for guests.
  • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly addresses complaints or issues, relays relevant information or complaints directly to supervisor.
  • Ensures that the dining room is properly set up prior to and after the service period, keeps area clean and neat while meeting established sanitation standards.
  • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
  • Works with staff of other departments to perform job duties during special events and functions.
Benefits:
  • Colorado Paid Sick Leave
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer Paid Time Off, Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)