Support Staff Technician

3 weeks ago

Bluffton, Indiana, United States Meridian Health Services Full time
Job Opportunity at Meridian Health Services

We are seeking a highly skilled and dedicated Support Staff Technician to join our team at Meridian Health Services. As a key member of our team, you will play a vital role in providing exceptional support and administrative services to our patients and staff.

Key Responsibilities:

  • Communication and Consultation: Maintain a professional, customer-focused environment through effective communication with all center staff, clients, and the general public.
  • Telephone and Scheduling: Answer incoming calls, schedule/reschedule appointments for primary care and behavioral providers, and take messages or route to the appropriate extension.
  • Financial Transactions: Collect patient co-pays and payments at registration and perform general cashier duties.
  • Medical Records: Retrieve medical records from outside providers and create medical record charts for new patients, maintaining a working knowledge of release of information procedures per Meridian policies and procedures.

Requirements:

  • Education: High School diploma or equivalent required.
  • Experience: Two years of secretarial/office experience preferred, with previous experience in a medical setting strongly preferred.
  • Skills: Computer proficiency, ability to type and/or use a computer to complete data entry and telephone duties, strong communication skills (verbal and written), ability to organize, prioritize, and manage multiple tasks, and strong interpersonal skills with the ability to maintain confidentiality.

Why Choose Meridian:

  • Unique Mission: Meridian Health Services is an innovative leader in integrated care and whole person health.
  • Benefits: Generous PTO and paid holidays, opportunities for advancement, comprehensive benefit package, 401k with company match, professional development funds for licensure and continuing education, personal wellness and financial wellness programs, and merit-based pay.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify. All employees are required to undergo a drug screen, TB test, extensive background check, and fingerprinting. We recommend that all individuals who join Meridian have a flu shot and Covid vaccination to protect our staff and patients.

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