Housekeeping Supervisor
3 days ago
At Mountain Shadows, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters growth, development, and well-being. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we provide ongoing training and development opportunities to help our employees build the skills and knowledge they need to advance their careers.
Job SummaryThe Housekeeping Supervisor provides critical support to the Housekeeping Manager, ensuring the smooth operation of our housekeeping department. This role requires a strong understanding of guest expectations and a commitment to delivering exceptional service. The successful candidate will be responsible for maintaining adequate staffing levels, providing training and support to housekeeping staff, and ensuring that our high standards of cleanliness are met.
Responsibilities- Manage payroll and key procedures to ensure accuracy and efficiency.
- Collect room and floor status report sheets and assign rooms to housekeepers as needed.
- Train housekeeping employees to achieve our high standards of cleanliness.
- Recommend and implement conflict resolution, coaching, and counseling, as well as disciplinary action when necessary.
- Provide exceptional guest service in all areas of responsibility.
- Inspect guest rooms to ensure our standards are being met.
- Monitor the performance of floor house persons to ensure sufficient supplies and maintain a clean and organized environment.
- Interpret departmental policies, procedures, and standards established by the Director of Housekeeping and Mountain Shadows.
- Coordinate work orders and follow up on inspections.
- Handle lost and found items according to procedure.
- Maintain the upkeep of all bedspreads, draperies, carpet cleaning, sheers, bed skirts, and furniture refinishing.
- Schedule and participate in departmental meetings.
- Ensure floor storage areas and closets are kept in an orderly and clean fashion.
- Inspect closets to ensure all items are stocked in an orderly fashion and in sufficient quantities.
- Respond properly in any hotel emergency or safety situation.
- Perform other tasks or projects as assigned by hotel management and staff.
- Prior Housekeeping Supervisor experience required.
- Reading, writing, and oral proficiency in the English language.
- Knowledge of the tasks performed by housekeeping attendants.
- Familiarity with the employee handbook, training manual, and job descriptions of all AM/P.M. housekeepers and house persons.
- Adherence to practices of occupational safety and health, including wearing personal protective equipment when required.
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Paradise Valley, Arizona, United States Omni Hotels & Resorts Full time{"Job Title": "Housekeeping Supervisor", "Job Summary": "We are seeking a highly skilled Housekeeping Supervisor to join our team at Omni Hotels & Resorts. As a key member of our housekeeping department, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas to meet our high standards of quality.",...
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Paradise Valley, Arizona, United States Mountain Shadows Full time{"Overview":{"text":"Housekeeping Supervisor RoleAt Mountain Shadows Resort, we are seeking a skilled Housekeeping Supervisor to join our team. This role is responsible for providing support to the Housekeeping Manager and ensuring the highest standards of cleanliness and guest satisfaction.","bold":"Key Responsibilities:","list":"Provide exceptional guest...
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