Healthcare Advisor

1 month ago


Deerfield Beach, Florida, United States CCG Business Solutions, LLC Full time
Job Title: Licensed Practical Nurse - Health Corner

CCG Business Solutions, LLC is seeking a Licensed Practical Nurse to join our team in the Health Corner role. As a Licensed Practical Nurse, you will provide advisory services to customers and caregivers on how to manage any health conditions they are experiencing.

The ideal candidate will have at least 6 months of experience as an LPN/LVN providing nursing care, be self-directed with excellent time management skills, and be able to work independently as well as under the supervision of a registered nurse or another clinician.

Responsibilities:
  • Oversee activities and provide both in-store and online diagnostic devices and solutions, and assist with proper use of devices to all customers
  • Performs gap closure activity as outlined, and escalates issues as needed
  • Evaluates customers' needs and can advocate on patient's behalf to connect them to resources, services, and potential solutions related to their health condition
  • Provides patients with education on the proper use and setup of diagnostic device (ie. Blood pressure machine, blood glucose monitors, pulse oximeter, etc)
  • Effectively communicates with agency staff, liaisons, other Care Facility staff, patients, and family/caregivers
  • Manages Time effectively to deliver accurate and appropriate patient care
  • Maintains Confidentiality of patient and proprietary information
  • Maintains a professional image
  • Participates and attends required in services, trainings and weekly meetings
  • Build and maintain a working relationship with the front end and pharmacy team to enhance patient engagement and experience
  • Ensure all provided marketing, informational, and educational materials are available
  • Ability to navigate technology to document interactions following standard procedure
  • Assisting patients in aisle by providing them education on OTC and first aid products, escorting patient to pharmacy for patient specific questions
  • Maintains standards and keeps organized records in Health space in accordance with compliance policies
  • Upkeep functionality of technology to ensure ability to properly capture service
Qualifications:
  • Active LVN/LPN license by State Board of Professional Regulations
  • At least 6 months experience as an LPN/LVN providing nursing care
  • Self-directed with excellent time management skills and able to work independently as well as under the supervision of a registered nurse or another clinician
  • Flexibility and the ability to work effectively within a multidisciplinary team
  • Current CPR/BLS certification, up to date on Blood borne pathogen training
  • Ability to communicate effectively (verbal and written) with team members, patients, caregivers, physicians and referral sources
  • Willingness to work a flexible schedule, including evening and weekend hours
  • Comfortable with digital technologies such as website forms, mobile applications, PC/tablet systems, in-store systems and connected healthcare devices
  • Ability to work under stressful conditions
  • Ability to get to the job site

Preferred Qualifications:

  • Bilingual in English and Spanish (some locations this is REQUIRED)
  • Two years of experience working in a retail/clinic environment
  • Prior knowledge of local healthcare systems and health plans a plus
  • Experience in assisting customers to resolve complex issues

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