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Spanish-Speaking Customer Support Specialist

2 months ago


Houston, Texas, United States Mars Tools & Equipment Full time
Bilingual Customer Service Representative

Mars Tools & Equipment is in search of a Bilingual Customer Service Representative (Must Speak Spanish*) to enhance our customer engagement efforts. In this position, you will play a crucial role in assisting clients with product details, troubleshooting technical challenges, and delivering outstanding service.

Key Responsibilities:

  • Addressing customer inquiries and resolving issues
  • Providing daily in-store assistance to customers
  • Delivering comprehensive information regarding products and services
  • Diagnosing and addressing product-related problems
  • Executing cashier responsibilities, including cash handling
  • Building and maintaining extensive product knowledge
  • Ensuring the store environment is clean, organized, and well-stocked

Qualifications and Requirements:

  • Previous experience in customer service, sales, or related fields
  • Ability to build rapport with clients
  • Strong multitasking and prioritization abilities
  • Professional demeanor and positive attitude
  • Exceptional communication skills

About Mars Tools & Equipment:

Mars Tools & Equipment is a prominent provider of tools for countertop fabrication, recognized for our robust market presence and continuous growth. We are committed to excellence and innovation in our field.