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Spanish-Speaking Customer Support Specialist
2 months ago
Mars Tools & Equipment is in search of a Bilingual Customer Service Representative (Must Speak Spanish*) to enhance our customer engagement efforts. In this position, you will play a crucial role in assisting clients with product details, troubleshooting technical challenges, and delivering outstanding service.
Key Responsibilities:
- Addressing customer inquiries and resolving issues
- Providing daily in-store assistance to customers
- Delivering comprehensive information regarding products and services
- Diagnosing and addressing product-related problems
- Executing cashier responsibilities, including cash handling
- Building and maintaining extensive product knowledge
- Ensuring the store environment is clean, organized, and well-stocked
Qualifications and Requirements:
- Previous experience in customer service, sales, or related fields
- Ability to build rapport with clients
- Strong multitasking and prioritization abilities
- Professional demeanor and positive attitude
- Exceptional communication skills
About Mars Tools & Equipment:
Mars Tools & Equipment is a prominent provider of tools for countertop fabrication, recognized for our robust market presence and continuous growth. We are committed to excellence and innovation in our field.