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HVAC Department Manager

2 months ago

Oxford, United States Yellowstone Local Full time
About Us

At Yellowstone Local, we're more than just a company - we're a team of dedicated professionals who share a passion for delivering exceptional service and results. Our culture is built on a foundation of trust, respect, and open communication, where every team member has a voice and a role to play in our success.

Why Work with Us
  • Dynamic Team Environment: Collaborate with a talented and diverse team of professionals who share your passion for excellence.
  • Three Pillars of Success: Our business is built on three core principles: Our Company, Our Co-workers, and Our Customers. We're committed to their growth and satisfaction, and we're looking for like-minded individuals to join our team.
  • Exceptional Working Conditions: Enjoy a comprehensive benefits package, including medical coverage, paid vacation, and job security. We prioritize your well-being and offer opportunities for career advancement through our Customer Service Training.
  • Comprehensive Benefits: Enjoy a range of benefits, including medical coverage, paid vacation, and job security. Our commitment to your well-being extends beyond the workplace.
  • Balancing Work and Life: We value work/life balance and offer flexible scheduling to ensure you have time for the things that matter most.
Job Responsibilities
  • Supervise and lead Service, Maintenance, & Install Technicians.
  • Ensure HVAC Apprentices are fully trained.
  • Recruit, interview, train, manage, and evaluate field technicians.
  • Conduct ride-a-longs with technicians and provide feedback.
  • Ensure all repairs and installs meet the highest quality standards and obtain necessary permits.
  • Communicate and monitor goals for the team.
  • Manage workload and schedules to optimize manpower and profits.
  • Effectively dispatch technicians.
  • Assist technicians with field issues.
  • Facilitate weekly meetings.
  • Resolve customer issues to ensure satisfaction.
  • Ensure department operations comply with regulations and safety standards.
  • Foster a safety culture within the team.
  • Provide feedback to management on market trends, revenue opportunities, and customer issues.
  • Manage departmental budget and achieve gross margin targets.
  • Meet or exceed company goals.
  • Maximize lead opportunities and retain Club Membership clients.
  • Manage inventory, equipment, and service fleet.
  • Review and approve new products and services.
  • Perform clerical duties associated with field technician paperwork, personnel evaluations, and expense reports.
  • Fulfill additional duties assigned by the General Manager or Owner.
  • Uphold and teach the company's Code of Ethics, Team Rules, and Team Philosophy.
Requirements
  • Associates Degree in HVAC or 5 years of Residential Service experience specific to HVAC
  • 2 years of sales experience specific to HVAC Service
  • 2 years of management or documented team lead experience, within HVAC preferred
  • Must have a valid driver's license
  • Must be able to pass a Background Check
  • Computer Skills
  • Excellent written, oral and interpersonal communication skills
  • Through understanding of accounting and finance as it relates to the HVAC field
  • Must be authorized to work in the U.S.
Physical Demands and Work Environment
  • Climbing up and down on ladders and equipment
  • Heavy lifting required pounds, ladder work and tight space work required from time to time
  • Heavy lifting (50 lbs), twisting, bending, use of both hands and arms, kneeling, squatting, standing and/or walking for long periods, climbing ladders and/or scaffolding.
  • Wear personal protective equipment
  • Ability to work more than 40 hours per work week and up to 12 hours per day

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.