Customer Service Expert
7 days ago
We are seeking a highly skilled and dedicated Customer Service Representative to join our team. As the primary point of contact for our clients, you will play a critical role in delivering exceptional customer experiences.
About the Role:
This is an exciting opportunity to work with a global leader in digital business services. You will be responsible for handling customer inquiries, providing top-notch support, and resolving issues efficiently. Your excellent communication skills, problem-solving abilities, and positive attitude will make you an asset to our team.
Key Responsibilities:
- Handle and respond to customer inquiries via phone, email, or chat
- Provide expert-level customer service, ensuring customer satisfaction and loyalty
- Work collaboratively with colleagues to resolve complex customer issues
- Meet performance metrics and quality standards
Requirements:
- Proficiency in Spanish and English
- 6 months of customer service experience
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer systems
- Proven oral and written communication skills
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
Benefits:
- Paid Training
- Competitive Wages ($15/hour)
- Full Benefits (Medical, Dental, Vision, 401k, and more)
- Paid Time Off
- Employee wellness and engagement programs
About Us:
Teleperformance USA is a leading provider of digital business services. We deliver innovative solutions that help businesses succeed in today's fast-paced market. Our commitment to excellence, employee happiness, and a healthy work-life balance sets us apart from other companies. Join our team and discover a world of opportunities
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