Customer Service Expert

7 days ago


Lexington, South Carolina, United States Teleperformance USA Full time
Teleperformance USA - Customer Service Job Opportunity

We are seeking a highly skilled and dedicated Customer Service Representative to join our team. As the primary point of contact for our clients, you will play a critical role in delivering exceptional customer experiences.

About the Role:

This is an exciting opportunity to work with a global leader in digital business services. You will be responsible for handling customer inquiries, providing top-notch support, and resolving issues efficiently. Your excellent communication skills, problem-solving abilities, and positive attitude will make you an asset to our team.

Key Responsibilities:

  • Handle and respond to customer inquiries via phone, email, or chat
  • Provide expert-level customer service, ensuring customer satisfaction and loyalty
  • Work collaboratively with colleagues to resolve complex customer issues
  • Meet performance metrics and quality standards

Requirements:

  • Proficiency in Spanish and English
  • 6 months of customer service experience
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer systems
  • Proven oral and written communication skills
  • Logical problem-solving skills
  • Availability to work various shifts
  • Ability to use Windows operating systems
  • Organization and work prioritization skills

Benefits:

  • Paid Training
  • Competitive Wages ($15/hour)
  • Full Benefits (Medical, Dental, Vision, 401k, and more)
  • Paid Time Off
  • Employee wellness and engagement programs

About Us:

Teleperformance USA is a leading provider of digital business services. We deliver innovative solutions that help businesses succeed in today's fast-paced market. Our commitment to excellence, employee happiness, and a healthy work-life balance sets us apart from other companies. Join our team and discover a world of opportunities



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