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Security Officer

2 months ago

Arlington, Massachusetts, United States McLean Hospital(MCL) Full time

About the Role

We are seeking a highly skilled and experienced Security Officer to join McLean Hospital's team. As a Security Officer, you will play a critical role in ensuring the safety and security of our patients, visitors, and staff.

Key Responsibilities

  • Respond to emergency and non-emergency calls for assistance in a timely and professional manner.
  • Patrol hospital property and grounds to prevent and detect crime.
  • Conduct initial investigations into reports of suspicious activity, persons, hazards, or risks.
  • Utilize de-escalation techniques to resolve conflicts and manage aggressive behavior.
  • Provide escorts to patients, visitors, employees, and others to ensure their safety.
  • Perform access control functions, including ensuring authorized access to hospital property.
  • Maintain accurate and detailed records of incidents and activities.
  • Collaborate with other departments and external agencies to ensure a safe and secure environment.

Requirements

  • High school diploma required; associate's or bachelor's degree in criminal justice or related field preferred.
  • Minimum of 1-3 years of security or related experience.
  • Valid Massachusetts Driver's License.
  • Certification in CPR/AED/First Aid, CPI De-Escalation Training, and International Association for Healthcare Security and Safety (IAHSS) Basic Officer Certification.

Skills and Abilities

  • Strong interpersonal and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving skills and critical thinking.
  • Ability to handle complex interpersonal situations and crisis management scenarios.
  • Reliable and flexible.
  • Strong writing skills and basic computer skills.

About McLean Hospital

McLean Hospital is a leading healthcare organization dedicated to providing high-quality patient care and services. We are committed to creating a safe and inclusive work environment that values diversity and promotes excellence in all aspects of our operations.