Food Delivery Associate

3 weeks ago


New York, New York, United States Din Tai Fung Full time
About Din Tai Fung

Din Tai Fung is a renowned Chinese restaurant specializing in steamed soup dumplings, each made by hand with our Golden Ratio of 18 folds. Our journey began in Taiwan as a cooking oil retail business in 1958, and we were reborn as a dumpling and noodle restaurant in 1972.

We have become world-renowned for our quality, standardization, and service. With over 170 locations worldwide, including 14 US locations in California, Washington, Oregon, and Nevada, we are committed to bringing the authentic Taiwanese dining experience to every corner of the globe.

Job Summary

As a Food Delivery Associate at Din Tai Fung, you will be responsible for delivering food to guests at their tables according to our Food Running Standard Operating Procedures (SOPs). This role requires a friendly, energetic, and highly motivated individual who can thrive in a fast-paced, team-oriented environment.

Key Responsibilities
  • Food Delivery: Run all food and beverages to tables in a timely manner to ensure food quality and adhere to our SOPs. This includes handling hot soups (over 140 degrees F) and dumplings inside bamboo steamers with caution after formal training.
  • Organizing Tickets and Food: Organize tickets and food onto trays at the Expo Station.
  • Packing Takeout Orders: Pack takeout orders according to our Takeout Packing SOP.
  • Cleaning and Organizing: Clean and organize the Expo Station and Takeout Packing Station.
  • Runner Side Work: Complete Runner Side Work tasks.
  • Labeling Items: Label all items in accordance with Health Department regulations and our procedures.
Requirements and Qualifications
  • Friendly and Welcoming Demeanor: Maintain a cheerful, friendly, and welcoming demeanor to all guests and co-workers.
  • Lifting and Moving Objects: Lift/move boxes, bags, chairs, and tables (up to 50 pounds).
  • Maintaining Confidentiality: Maintain confidentiality regarding all proprietary information, including recipes and SOPs.
  • Flexible Work Schedule: Ability to work flexible hours, including evenings and weekends.
  • Ability to Stand for Long Periods: Ability to stand for long periods of time.
  • Positive Attitude: Positive and professional attitude required.
Benefits and Perks
  • Competitive Pay and Benefits: Competitive pay and benefits package.
  • Employer Contribution for Medical Insurance: Employer contribution for individuals and eligible dependents' medical insurance.
  • Dental, Vision, and Life Insurance: Dental, vision, and life insurance provided.
  • Health Savings Account (HSA): Health Savings Account available.
  • Commuter Spending Accounts: Commuter spending accounts available.
  • 401(k) Plan: 401(k) plan with company match available.
  • Employee Assistance Program: Employee assistance program available.
  • Discounts through BenefitHub: Discounts through BenefitHub available.
  • Employee Meal Discounts: Employee meal discounts available.
  • Opportunities for Growth: Opportunities for growth and career advancement within the company.


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