Car Wash Operations Manager

18 hours ago


Antioch, Tennessee, United States Wash and Roll Full time
Assistant Manager Job Description

At Wash and Roll, we are seeking an experienced Assistant Manager to join our growing carwash team. The Assistant Manager will play a crucial role in ensuring smooth daily operations, maintaining customer satisfaction, and supporting the manager in achieving business goals.

Key Responsibilities:
  • Team Supervision: Supervise and train team members to provide exceptional customer service, ensuring a positive experience for all customers.
  • Equipment Maintenance: Monitor and maintain equipment to ensure it is operating efficiently, minimizing downtime and maximizing productivity.
  • Operations Oversight: Oversee daily operations, ensuring all tasks are completed on time, and all areas of the carwash are clean and well-maintained.
  • Customer Service: Address customer concerns and complaints in a professional manner, resolving issues promptly and fairly.
  • Inventory Management: Manage inventory levels, placing orders as necessary to ensure adequate supplies.
  • Scheduling and Task Assignment: Assist with creating schedules and assigning tasks to team members, ensuring a smooth workflow and efficient use of resources.
  • Facility Maintenance: Ensure the facility is clean, organized, and well-maintained, creating a positive and safe environment for customers and employees.
  • Goal Support: Support the manager in achieving business goals, providing input and suggestions to drive success.
  • Staff Development: Participate in staff meetings and training sessions to improve overall performance, staying up-to-date on industry best practices and company policies.
Requirements:
  • Leadership and Interpersonal Skills: Strong leadership and interpersonal skills, with the ability to motivate and guide team members.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, employees, and management.
  • Time Management: Ability to multitask and prioritize tasks effectively, managing time and resources to meet deadlines and achieve goals.
  • Flexibility: Ability to work flexible hours, including weekends, to meet the needs of the business and customers.
  • Computer Skills: Basic computer skills and proficiency in Microsoft Office, with the ability to learn and adapt to new software and systems.
  • Physical Demands: Ability to lift up to 50 pounds and perform physical tasks as required, with a focus on maintaining a safe and healthy work environment.
  • Work Hours: Must work 50 hours per week, with flexibility to adjust schedules as needed to meet business demands.

We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a self-motivated, results-driven individual with a passion for customer service, we encourage you to apply for this exciting opportunity.



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