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Car Rental Representative
2 months ago
Headquarter Automotive is seeking a highly motivated and customer-focused Car Rental Representative to join our team. As a Car Rental Representative, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities- Customer Interaction: Greet customers warmly and assist them in selecting the appropriate vehicle for their needs, both in person and online.
- Rental Process: Provide detailed information about rental policies, rates, and available options, and complete rental agreements accurately and efficiently.
- Vehicle Management: Inspect vehicles before and after rental periods, documenting any damages or issues, and ensure rental cars are being cleaned and organized properly.
- Customer Support: Assist customers with any inquiries, concerns, or complaints in a courteous and professional manner.
- Team Collaboration: Work closely with team members to maintain an organized and clean rental office, and collaborate with other agents and managers to ensure seamless operations.
- Valid Driver's License: Must have a valid driver's license and an excellent driving record.
- Communication Skills: Effective verbal communication skills with customers, co-workers, and management.
- Availability: Must be able to work days, nights, and weekends, and be at least 18 years of age due to insurance requirements.
- Language Skills: Must be able to write and communicate in English and Spanish.
- Positive Work Environment: We provide a positive, professional work environment with the best training in the industry.
- Employee Development: We believe in employee development through training and advancement from within.
- Competitive Benefits: Our team members enjoy terrific benefits, including medical, dental, and vision insurance, paid vacation after one year, and 401(k) and 401(k) matching.
