Rental Agent

4 months ago

Hialeah, United States Headquarter Automotive Full time
Job Details

Job Location
Champion Rent A Car - Hialeah, FL

Description

Toyota Rent a Car is seeking a motivated and customer-oriented individual to join our team as a Car Rental Agent. As a Car Rental Agent, you will play a crucial role in delivering exceptional service and ensuring a seamless experience for our customers. This is an exciting opportunity to work in the fast-paced and dynamic environment of the car rental industry.

Responsibilities:
  • Greet customers warmly and assist them in selecting the appropriate vehicle for their needs both in person and online.
  • Provide detailed information about rental policies, rates, and available options.
  • Complete rental agreements accurately and efficiently, ensuring all necessary documents are collected.
  • Process payments and handle cash transactions in accordance with company procedures.
  • Inspect vehicles before and after rental periods, documenting any damages or issues.
  • Making sure rental cars are being cleaned appropriately after each rental and are organized in their designated area.
  • Coordinate vehicle reservations, ensuring availability and proper allocation of vehicles.
  • Assist customers with any inquiries, concerns, or complaints in a courteous and professional manner.
  • Collaborate with team members to maintain an organized and clean rental office.
  • Keep up-to-date with product knowledge, including vehicle features and local attractions, to
  • Work closely with our other agents and your rental manager daily.
  • Work with body shops, hotels, and insurance companies daily.
  • During peak times, Clean the exterior of vehicle. Ensure interior of vehicle is clean.
  • Perform related tasks as directed by managers.
Qualifications
  • Must have a valid driver's license and excellent driving record
  • Ability to drive multiple types of vehicles
  • Effective verbal communication skills with customers, co-workers and management
  • Must be able to carry out additional duties and responsibilities as assigned by management due to operational needs.
  • Must be able to work days, nights and weekends.
  • Must be at least 18 years of age due to insurance requirements.
  • Must be able to work outside year-round.
  • Must write and communicate in English and Spanish
Job Benefits:We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:
  • Team Atmosphere
  • Medical/Dental/Vision Insurance
  • Paid Vacation after 1 year
  • 401(K) & 401(k) Matching


We are an Equal Opportunity Employer and a Drug & Tobacco-Free Workplace.
All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and drug screen.

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