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Customer Service Specialist

2 months ago

Williston, North Dakota, United States Acme Tools Full time
Position Overview

Are you passionate about providing exceptional customer service and assisting clients in finding the right tools and equipment? If you thrive in a sales environment and enjoy working with a supportive team, this opportunity may be for you.

Role Responsibilities

As a Retail Sales Consultant, your primary focus will be on delivering outstanding service to our customers. You will:

  • Welcome and assist customers, identifying their specific needs.
  • Guide clients toward suitable products and equipment.
  • Process sales transactions, including closing and invoicing.
  • Maintain a clean and organized sales floor, ensuring a pleasant shopping experience.
  • Stay informed about our extensive product range to provide expert advice.
  • Participate in store events and uphold safety standards.
Qualifications

The ideal candidate will possess:

  • A minimum of 1 year of experience in customer service.
  • Strong computer skills and the ability to learn new software quickly.
  • Excellent communication abilities.
  • The flexibility to work a rotating Saturday shift.
Physical Requirements

Applicants should be able to:

  • Lift up to 50 lbs.
  • Stand and walk for the duration of their shift.
  • Frequently push, pull, squat, bend, and reach.
About Acme Tools

For over 75 years, Acme Tools has been a trusted retailer of tools and equipment, serving contractors, woodworkers, and DIY enthusiasts. As a family-owned business, we prioritize our employees, foster a family-friendly environment, and are committed to community engagement and growth.

Acme Tools is an equal opportunity employer.