Examiner Trainer III

3 weeks ago

Reston, Virginia, United States Loyal Source Government Services Full time
Job Summary

Loyal Source Government Services is seeking a highly skilled Examiner Trainer III to provide support to our medical disability examination teams. As a key member of our team, you will be responsible for training new examiners to conduct quality medical disability examinations and complete disability benefits questionnaires (DBQs) to our high standards.

Key Responsibilities
  • Train new examiners to conduct medical disability examinations and complete DBQs to our standards
  • Review DBQs for correctness, completeness, quality, clarity, and compliance
  • Perform Compensation and Pension (C&P) exams and complete DBQs as needed
  • Serve as a subject matter expert (SME) for other examiners on conducting exams and technical aspects of DBQ completion
  • Advise the Clinic Manager, Medical Director, and leadership on individual examiners' proficiency and training progress
  • Provide remedial training via telephonic, video, or in-person training sessions for examiners who are not proficient in maintaining minimum productivity or quality standards
  • Collaborate with Quality Assurance (QA) and the Quality Support teams to assist Examiners with the correction and resubmission of rejected DBQs
  • Assist the Medical Director and leadership with the dissemination of process and procedural changes and revisions to clinical guidelines published by the VA
  • Mentor and develop new Examiner Trainers by providing direct instruction and coaching
  • Maintain currency of expertise by staying up to date with VA C&P Requirements
  • Collaborate with the Deloitte Quality leadership team in the continuous improvement process to align clinical guidance with VA expectations and to ensure examiners are performing to the best of their ability
  • Collaborate with the Deloitte IT Lead Team on conditional logic changes to DBQs in MDE4Vets
  • Consult with colleagues on C&P topics, literature findings, differential diagnoses, and other relative C&P topics
  • Serve as a point of escalation to assist in resolution of clinical questions and QA reject feedback for Examiners
  • Support clinical examiners with DBQ completion, diagnostic testing, and diagnosing conditions
  • Participate in clinical meetings, VA Fireside meetings, and other clinical or quality meetings as necessary
  • Collaborate with the interview process and candidate selection for new examiners and internal promotions
  • Coordinate with leadership on effective policies, exams, and procedures for examiner proficiency and efficiency
  • Develop, implement, and conduct training for new processes or procedures directly related to the C&P program, DBQs, examinations, and submission procedures
Requirements
  • Minimum of 3-4 years of clinical experience performing compensation and pension examinations for the Department of Veteran Affairs, VA contractor, or third-party subcontractor
  • Excellent verbal and written communication skills
  • Previous training/teaching experience
  • Licensed PA or NP (must be in good standing with licensure board)
  • Demonstrated ability to present training materials

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