Outpatient Clinic Director

1 month ago


Hyannis, Massachusetts, United States Bay Cove Human Services Full time

Job Summary:

The Outpatient Clinic Director is responsible for the administrative oversight of the Outpatient Clinic, ensuring the delivery of high-quality, timely, professional outpatient clinical services. This includes intake, assessment, treatment planning, counseling, and psychopharmacological services.

The Director oversees provider and staff scheduling, staff management, client flow, client satisfaction, budget management, personnel management and development, and ensuring compliance with Bay Cove policies and protocols.

The Director is responsible for ongoing quality assurance and improvement activities related to payor site visits, accreditation, and Agency or Departmental standards.

Essential Functions of the Position:

  • Oversee the delivery of high-quality, timely, professional outpatient clinical services.
  • Maintain a small client caseload and provide individual and group therapy as needed to clients.
  • Oversee provider and staff scheduling, staff management, client flow, client satisfaction, budget management, personnel management and development, and ensuring compliance with Bay Cove policies and protocols.
  • Ensure employee hiring, credentialing, orientation, ongoing performance appraisal and supervision occur in a manner consistent with agency and payor standards.
  • Ensure timely clinical documentation fulfilling requisite standards regarding medical necessity and description of services related to the treatment plan and/or any crisis concerns.
  • Responsible for ongoing quality assurance and improvement activities related to payor site visits, accreditation, and Agency or Departmental standards.

Job Requirements:

  • Master's degree in social work, psychology, counseling or related field required.
  • LICSW, LMHC, or other behavioral health category which qualifies as Licensed Practitioner of the Healing Arts required.
  • At least three years of experience providing services to adults with mental health challenges.
  • At least two years of supervisory and management experience.
  • Knowledge of outpatient clinic operations and standards as well as 3rd Party regulations and processes preferred.

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