Restaurant Operations Manager
2 weeks ago
The General Manager will lead the coordination and planning of everyday business operations, fostering a team-oriented environment and ensuring the smooth execution of restaurant activities.
Key Responsibilities- Oversee and direct all restaurant operations, ensuring compliance with company policies and procedures.
- Develop and implement strategies to improve workplace efficiency, productivity, and guest satisfaction.
- Manage purchasing, inventory, maintenance, and other operational functions to maintain optimal restaurant performance.
- Lead and motivate the management team and staff to achieve business objectives and maintain high levels of morale.
- Ensure effective communication and collaboration among team members, promoting a positive and inclusive work environment.
- Monitor and analyze operational metrics, identifying areas for improvement and implementing corrective actions.
- Develop and implement business plans to drive sales growth, improve profitability, and enhance the overall guest experience.
- Ensure compliance with all relevant laws, regulations, and company policies, maintaining a safe and healthy work environment.
- Current student or high school diploma/GED preferred.
- Must be at least 21 years old and fluent in English.
- Previous Assistant General Manager/General Manager experience.
- Certified in all stations following the DHC Training Program.
- Current ServSafe Certification.
- Flexibility to work nights, weekends, and holidays.
- Ability to stand for long periods of time and work in a fast-paced environment.
- Positive attitude while conducting any and all duties.
- Commitment to guest satisfaction.
- Effective communicator with co-workers and the restaurant management team.
- Must have reliable transportation to work, a driver's license, and proof of insurance.
- Must have telephone or other reliable method of communicating with supervisor and co-workers.
- Ability to delegate tasks.
- Excellent time management, organizational, and planning skills.
- Strong people/guest service skills.
- Strong attention to detail and ability to multitask.
- Confident, proactive, and willing to take on challenges.
- Ability to look at the restaurant operations from a guest's point of view.
- Ability to take initiative and solve problems.
- Able to stand for long periods of time.
- Able to bend and stoop.
- Able to work around heat.
- Able to work around others in close quarters.
- Able to lift 50-75 lbs. comfortably.
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