Hospitality Support Specialist
3 weeks ago
We are looking for a Hospitality Support Specialist to join our team at Exela Technologies. As a key member of our customer support team, you will be responsible for delivering exceptional service and support to our customers.
This role embodies the core values of Authenticity, Accountability, and Action that guide us in providing exceptional experiences for both our customers and employees.
The estimated salary for this position is $22-$25 per hour, depending on job-related knowledge, skills, and experience.
Key Responsibilities:
- Greet and welcome clients with a friendly, professional, positive energy.
- Answer incoming calls from 1-800 line and address questions, complaints, and redirect them as necessary.
- Maintain/Control visitor access database with building security
- Register visitors/guests and announce them to appropriate personnel.
- Provide general office information to visitors/guests.
Requirements:
- H.S. diploma or equivalent
- Ability to read, write, and speak English
- Required to work at a computer for long periods
- Conditions may include office environment, computer room, production floor, warehouse, and shipping/receiving. Occasional exposure to dust, dirt, toner, ink, and other environmental factors is possible.
Benefits:
- Paid time off and holidays
- Medical, financial, and/or other benefits
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