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Senior Service Associate

2 months ago

West Mifflin, Pennsylvania, United States Rite Aid Full time

Customer Service Lead


As a Customer Service Lead at Rite Aid, you will play a crucial role in enhancing the Health and Wellness of your community.

In this position, you will be responsible for supervising Store Associates and supporting daily operational activities to guarantee exceptional customer service and operational efficiency.


Why work with us:

  • Dedication to assisting others
  • Innate leadership abilities
  • Established history of surpassing goals
  • Devotion to outstanding customer care
  • Emphasis on process improvement

Key Responsibilities:

  • Oversee Store Associates and aid in their daily responsibilities
  • Assist customers with their shopping requirements and transactions
  • Ensure merchandising tasks are completed according to planogram
  • Manage receiving and stocking operations
  • Balance cash register drawers and manage deposits
  • Maintain and rotate inventory in accordance with guidelines
  • Develop effective work schedules and delegate tasks

Qualifications:

  • High School Diploma or equivalent is required
  • At least 1 year of experience in retail, food service, or customer service sectors

Perks:
Rite Aid provides competitive health benefits, paid time off, 401K matching, and opportunities for career advancement. We foster an inspiring and motivating work atmosphere that encourages personal growth and success for all associates.