Salesforce QA Engineer

4 weeks ago


New Port Richey, Florida, United States American Red Cross Full time
Job Description:

As a Quality Assurance Specialist - Salesforce, you will play a critical role in ensuring the quality of our Salesforce releases. You will work closely with a small team of Salesforce developers and admins to establish test automation best practices and configure automated test infrastructure. Your goal will be to deliver high-quality releases in a timely manner to our internal Red Cross customers.

Key Responsibilities:

  • Develop and implement test plans, test scripts, and test methodologies to ensure compliance with system specifications.
  • Perform in-depth investigations into data quality issues to discover the source of problematic data and suggest solutions to improve or correct the data.
  • Work closely with software developers to develop test specifications and build test cases to rigorously test product functionality and investigate all potential product test failures.
  • Verify and validate defect fixes.
  • Support User Acceptance Testing (UAT), API Testing, Accessibility testing, Mobile application testing, etc.
  • Perform complex test engineering activities throughout the assigned software life cycle.
  • Document test results, analysis reports, logs, and metrics.
  • Develop and execute manual and automation test scripts.
  • Identify opportunities for effective automation implementation, including automation roadmaps.

Requirements:

  • 4-year college degree or equivalent combination of education and experience in Business, Computer Science, Information Technology, Engineering, or related field.
  • At least 3+ years of hands-on experience with Test automation using Provar (preferred), Selenium-Java, or Copado Robotic testing.
  • Experience with Jira, Agile, Scrum required.
  • Ability to work extended hours/on call support as needed to support any major outages, especially during Hurricane season.
  • Salesforce certification for Admin & Service cloud is preferred but not required.

Benefits:

  • Medical, Dental, & Vision Plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO + Holidays
  • 401K with up to 5% Match
  • Paid Family Leave
  • Employee Assistance Programs
  • Disability and Insurance: Short + Long Term
  • Service Awards and Recognition


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