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Salesforce Solutions Architect/Presales Engineer

2 months ago

New York, United States Plumlogix (MBE Salesforce Partner) Full time

Salesforce Solutions Architect/Presales Engineer

Part-Time (10 - 15 hours/Week)

REMOTE

About The Role:

The Plumlogix Solution Engineering team is seeking a Salesforce Solutions Architect/Presales Engineer to support State and Local, Small and Medium Business customers over the North America and Canada regions. As a trusted advisor, you will be responsible for owning the integrity and strength of recommended solutions. You will need a deep understanding of the Salesforce platform and strong communication skills to effectively mentor colleagues and clients, and to convey ideas and solutions to stakeholders.

  • Key Responsibilities:
  • Research and development - Conduct research into clients' use of Salesforce, and collaborate with colleagues and customers to create prototypes and proofs of concept.
  • Direct customer engagements - Work on business opportunities from discovery to tailored demonstrations and presentations that showcase the value of solutions. Provide technical expertise during the sales process and address customer questions and concerns.
  • One-to-many customer sessions - Share thought leadership and solution knowledge by running live customer sessions such as webinars and customer workshops.
  • One-to-many internal education - Share expertise internally by running AE and SE enablement sessions and holding office hours.
  • Asset creation - Create highly relevant and reusable assets such as videos, demo environments.

A great Salesforce Solutions Architect/Presales Engineer focuses on the following key areas:

  • Discovery: Work closely with business stakeholders and technical resources to understand organizational needs, and address pain points in their current efforts.
  • Design & Deliver: Design innovative solutions that connect business requirements with Salesforce products and deliver engaging presentations, demonstrations, workshops, or white-boarding sessions.
Minimum Qualifications: Prior Experience with Salesforce - customization, automation, user experience design Salesforce Certifications Experience working within Salesforce ecosystem, SaaS solutions, relational databases, and web technology Strong oral, written, presentation, and interpersonal communication skills Outstanding problem-solving skills and customer-centric mindset Ability to work collaboratively in a fast-paced and dynamic environment